Delivery
Orders under £10
For all orders under £10, we offer Royal Mail 2nd class delivery for £2.00.
Alternatively, you can opt for Royal Mail 1st class delivery for £2.50.
Orders over £10
We offer Free Royal Mail 2nd class delivery on all orders of £10.00 and over.
Alternatively, you can opt for Royal Mail 1st class delivery for £2.50.
Dispatch times
For all orders placed by 4pm, we aim to dispatch by the next working day.
Delivery timescales
Royal Mail 2nd class delivery
Royal Mail state they deliver 2nd class items within 2 to 3 working days.
Orders can arrive quicker than this during quieter periods.
But delivery can take longer during busier periods such as Christmas, Bank Holidays and Royal Mail strike periods.
Royal Mail 1st class delivery
Royal Mail state they aim to deliver the next working day.
Delivery can take longer during busier periods such as Christmas, Bank Holidays and Royal Mail strike periods.
Delivery address
Please ensure you provide a complete and accurate delivery address on your order. Orders are automatically shipped to the delivery address provided.
We cannot be held responsible for orders dispatched to an incorrect delivery address.
If you do make an error, please contact us as soon as possible. We will do all we can to assist, although if the order has already been dispatched, all we can do wait to see if the package is returned back to us by Royal Mail.
If Royal Mail do return the package back to us (this is not guaranteed and can take weeks/months), you will be responsible for the additional cost of having the order re-delivered to you.
Any other questions?
Please get in touch using the 'Contact Us' form or by emailing us at info@zodiacsky.co.uk